“Superintendent’s Report to Homer Ramsdell, Esq.
outlines the challenges McCallum
faced as the head of the New York & Erie Railroad. McCallum built many innovative prototypes to respond to these challenges. In this class, we’ll dig deep into the report and investigate McCallum's management toolkit, from the 19th century dashboard he created to the scorecard he used to motivate engineers. This elective is limited to alumni of General Management.